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ServiceNow Task Integration Bus

APPLICATION

Facilitate and streamline ticket exchange between various systems.

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Ticket processing made simple

Task Integration Bus App simplifies the integration of your ServiceNow instance with any external ticketing system that supports REST. The application runs on the ServiceNow platform and utilizes all functionality and security features – streamline ticket exchange, universal connectivity, easy setup and delivery, full visibility, and transparency.

Using an integration bus instead of direct integration:

  • Reduce integration complexity;
  • Minimize customization effort;
  • Decrease workload associated with managing and monitoring your integrations.

Features and capabilities

Task Integration Bus is a ServiceNow application with native platform integration that utilizes all functionality and security features.

Streamline Ticket Exchange
Effective and seamless ticket exchange between ServiceNow and external systems. The app can also send notes, comments, and attachments.

Easy setup and delivery
Quick and effortless integration with a variety of external ticketing systems in a few simple steps.

Generic connectivity
Integrate any ticketing system that supports REST.

Complete visibility and transparency
Identify and resolve issues within a single frontend. Task Integration provides complete visibility and ease of use. It uses custom log tables to monitor each transaction between the involved systems.

Documents and resources

Video presentation

Task Integration Bus Installation Guide

Why choose us

Ease of maintenance

Less time, effort and cost for implementation.

Flexibility

Flexibility to connect multiple systems in the long run with less effort and no complexity.

Simplify business process

Use our years of experience to remove process complexity and automate core business processes.

Process efficiency

It can be quite challenging to streamline processes and align between business units. Bright has the best practice and experience to support you all the way.

Our Technology Expertise

Bright technology teams use innovative technologies and best practices to deliver complex solutions. Based on the organization’s preferences and setup, Bright can recommend the most appropriate platform and technology for delivering the required capabilities and business goals. Through focused partnerships with leading software vendors, we make your projects a success.

ServiceNow

Bright partners with ServiceNow to transform old, manual ways of working into modern digital workflows, so employees and customers get what they need when they need it—fast, simple, easy.

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ServiceNow Task Integration

A free version of the app that supports all features except multiple integrations and routing of messages between systems.

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ServiceNow Task Integration Bus

Check out the app in the ServiceNow Store where you can request a trial or purchase it.

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Our Partnerships

To deliver outstanding end-to-end solutions, we partner with focused leaders for cutting edge technologies. We are very selective and dedicated in our partnership and build comprehensive delivery and support capabilities.
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Related Services

ServiceNow Consulting Services

Bright provides flexible and cost-effective services to organizations looking to streamline processes on the ServiceNow platform.

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Enterprise Integration Services

Deliver complex integration solutions with the leading integration and orchestration technologies on the market.

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