Did you know that money laundering amounts to $1.6 trillion, or 2.7% of global GDP annually? It comes as no surprise then that government regulations against money laundering are becoming stricter every year and businesses are in a hurry to put AML...
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Digital TransformationTop 3 Reasons Why Your Company Needs Customer Service Management (CSM)
ServiceNow Project Portfolio Management: Driving Change and Breaking The Silos
With the beginning of 2021 and the growing need for digitalization, more and more companies started looking for ways to streamline their processes and transform their project management practices. And our clients were no different – many of them...
Seven Reasons to Automate Your Compliance Management
Five New Features and Updates in ServiceNow Quebec Release to Look Out For
With the beginning of 2021 and the growing need for digitalization, more and more companies started looking for ways to streamline their processes and transform their project management practices. And our clients were no different – many of them...
Connecting The Dots In Customer Service Management
Since the pandemic hit, we've been overanalyzing its effect on the economy and how it changed businesses outside of IT. No matter where you were with your digitalization journey at the beginning of 2020, you suddenly had to go fully digital to stay...
How to Quickly Compare ServiceNow Platform Users
Following the first post of the series - How to Speed Up ServiceNow Troubleshooting, we are now sharing another tool that can help answer some common questions about the Now Platform. Questions like "Can I get the same access as user X?" or "Why I...
How a Smart Data Analytics Strategy Can Help Businesses In The New Reality
We spent a year in uncertainty but what is certain is that companies cannot stand still and wait for the storm to pass. What we learned from 2020 is that businesses should be awake and take advantages of innovative technologies to stay competitive....
Enabling Global ServiceNow Translations – Any content, Any language
How does BRIGHT reimagine the ServiceNow translations to empower global teams and enhance employee productivity? We answered that question in our Now at Work 20 session, where Assia Marinova, Chief Sales and Marketing Officer at BRIGHT and Bozhidar...
Workflow Apps – The smarter way | Knowledge 2020 BRIGHT Insights
In a series of short articles, we aim to give you an overview of these ServiceNow Knowledge 2020 sessions that inspired our team most. You will be introduced to our point of view on several major topics and products, learn how our experts reflect on...
Align IT Management Initiatives with Industry’s Best Practices
In a series of short articles, we give you an overview of these ServiceNow Knowledge 2020 sessions that inspired our team most. You will be introduced to our point of view on several major topics and products. Learn how our experts reflect on them...
Customer Service Management is Vital for Your Organization – Here is Why
In a series of short articles, we aim to give you an overview of these ServiceNow Knowledge 2020 sessions that inspired our team most. You will be introduced to our point of view on several major topics and products, learn how our experts reflect on...
Staying on track: Ensure connectivity and productivity of remote teams with Splunk Remote Work Insights
Prepared or not – remote work is the necessary innovation we should adopt unexpectedly In challenging times, like the one we live in today, working remotely can be more like a saving boat rather than a modern experiment. Concerned about the health...
How to perform ServiceNow or BMC Remedy upgrades quicker and with ease?
The complexity, the time and stress involved in performing upgrades is challenging for every company who has a customized and robust ITSM environment, no matter if it is ServiceNow or BMC Remedy. I want to share some insights from my last 10 years...
Devote to simplicity and people
Bright ServiceNow Task Integration Bus Receives Application Certification from ServiceNow
The Task Integration Bus simplifies and streamlines the integration of your ServiceNow instance with any external ticketing system that supports REST. By using Integration Bus rather than direct integration in your ServiceNow instance you can...