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As you expand and integrate more ServiceNow products to your IT management, it’s crucial that everything operates in perfect sync across your ServiceNow ecosystem. This is vital for maximizing efficiency and optimizing your organizational performance. With Common Service Data Model (CSDM) you can achieve better business agility and easily optimize operational and costs. Scroll down to learn more.
With CSDM you align your Configuration Items (CIs) and services with your business objectives. It helps establish a single service data model so all your ServiceNow products work together. You can easily identify what your data, where it is stored, and the relationships between your data and services.
As a best practice for CMDB modelling, CSDM offers guidelines for data placement, service cost analysis, and standardized service language. It serves as the foundation for many ServiceNow modules, enabling connections between your CMDB and services from a business and technical perspective. With CSDM’s extensibility, mapping IT services to ServiceNow has never been easier.
With CSDM you can easily avoid recreating highly customised configurations and adopt new ServiceNow products without needing to make additional customizations afterwards for faster adoption.
Optimize your CMDB
Ensure seamless connection with a unified data model
Enhance Services & Minimize Costs
Boost innovation & improve agility
A phased approach to ServiceNow CSDM
When adopting CSDM, there is no need to implement all elements at once. We’ll help you approach CSDM in a staged manner by adhering to ServiceNow CRAWL, WALK, RUN and FLY stages. Swipe to learn more.
Focus on application tables to get the minimum information needed for incident, change, and problem management.
At this stage it is recommended to address management and support of current infrastructure.
Incorporate business services to get a grasp the impact that the technology to be implemented will have on your business.
Build the remaining aspects of CSDM in order to tie the technology and business services to business capabilities.
If you would like to reap the benefits from CSDM for your organization, we’ve got you covered. As an Elite ServiceNow partner with 17+ years of experience and 40+ ServiceNow experts, we provide you with the guidance and support you need to effectively leverage CSDM to achieve your business objectives and make sure you avoid common pitfalls like budget overruns, missed deadlines and scope creep. We will guide you on how to get started, migrate CSDM-related data to the recommended tables and make sure you implement CSDM in the most efficient & quick way.
We’ve already helped customers embark on their ServiceNow CSDM journey and can sure do the same for you! Whether you are looking to apply CSDM to an existing your ServiceNow platform or need help with starting from scratch – we’ve got you.
Adopt ServiceNow CSDM and make sure everything operates in perfect sync across your ServiceNow ecosystem. Ensure business agility, growth, and optimized costs! We are here to help you realize the advantages ServiceNow can bring to your business. Get in touch with us today!