ServiceNow expertise at your fingertips

Focus on getting the most out of your ServiceNow implementation instead of running it. Extract ServiceNow full operational value with the help of our team of ServiceNow-certified consultants.

Areas of expertise

ServiceNow ITSM

ServiceNow ITOM

ServiceNow CSM

ServiceNow IT Asset Management

ServiceNow ITBM

ServiceNow HR Service Delivery

Platform excellence and management

Managing and running your ServiceNow platform smoothly is no small feat. We’ve got your back!

Our goal is to provide you with the ultimate value and experience, regardless of whether you prefer to manage the platform yourself or would rather leave the platform maintenance in our hands. Either way, we’re committed to supporting your decision and ensuring that your experience with us is top-notch.

With BRIGHT ServiceNow managed services for your ServiceNow environment, you can sit back and relax, knowing your business is in safe hands.

Keeping ServiceNow in top performance

Make sure the ServiceNow platform is running smoothly, and serves as a solid foundation of your digital transformation journey. Our ServiceNow professionals will work with you to make sure the platform is healthy and all your business use cases are performing as expected. Whether the platform was implemented by BRIGHT or another partner, with a our ServiceNow managed services you get:

Incident management
ServiceNow administration
Upgrades
Various support services

ServiceNow Operational Monitoring & Application Support

We provide you with proactive monitoring of the ServiceNow environment and proactive notifications for identified problems. Our ServiceNow managed services also include:

Troubleshooting;
Eliminating defects in customizations;
Eliminating defects in custom integration interfaces;
Application modules configuration.

ServiceNow Post-Implementation Support & Content Development

Focus on getting the most of your ServiceNow and extract maximum value, while you enjoy our onboarding, post-implementation support services, which include:

Data analysis and normalization of new or existing data sources in ServiceNow;
Reporting services;
User management;
Consultations;
Use case life cycle management;
Remediation and response.

What's in it for you

Reduce maintenance cost & save time in trobleshooting

Our managed services team will operate and develop the platform in the right way for your business.

Maximize platfrom ROI

Benefit from a better ServiceNow platform ROI, upgrades, performance and streamlined practices. Get better value for money due to our near-shore delivery center.

Supporting your growth

We provide continuous improvement to effectively support the growth of your organization. We will build long-term partnership with your team in order to constantly optimize the platform, processes and deliver optimal solutions which support your business.