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Digital Workflows

SOLUTION
We partner with you to simplify and optimize your business and IT processes to deliver fast digital services

The Business Challenges

To compete in the digital age, enterprises are challenged more than ever to offer new and innovative services while ensuring core capabilities are delivered in a stable and efficient manner. At BRIGHT we care to understand your business drivers and work with you to optimize your business and IT processes through Digital Workflows transformation.

IT Service Management

IT Service Management is the heart and soul of BRIGHT. For more than 15 years we have delivered enterprise-wide ITSM transformation programs tailored to deliver tangible business results.

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IT Asset Management

Improve the efficiency of workflows through standardization and automation of the service fulfilment processes. Ensure end-to-end management of assets - from purchase through utilization to retirement.

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Customer Service Management

We deliver digital transformation
through innovative solutions
to answer the expectations
for high-quality
customer service.

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IT Business Management

Easily ensure business success, align priorities to business goals, accelerate task completion & redirect spend to critical apps by automated ITBM workflows.

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HR Service Delivery

BRIGHT helps organizations develop, integrate and adopt efficient and personalized HR services while improving employee satisfaction with automated workflows.

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IT Operations Management

Through IT Operations Management best practices, BRIGHT helps businesses manage on-premise and cloud resources better, as well as infrastructural health, security, capacity and cost.

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Our Approach

1

Consulting

2

Design

3

Implementation

4

Support

5

Training

Related Services

Consulting and Advisory
Services

BRIGHT provides business value-driven consulting services, process and organizational assessment, process review and alignment, and more.
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ServiceNow Consulting Services

BRIGHT provides flexible and cost-effective services to organizations looking to streamline processes on the ServiceNow platform.
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Enterprise Integration Services

We deliver complex integration solutions with the leading integration and orchestration technologies on the market.
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Applications

Our experts develop applications based on leading technologies to improve efficiency, provide flexibility, and improve performance.
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Our Technology Expertise

Bright technology teams use innovative technologies and best practices to deliver complex solutions. Based on the organization’s preferences and setup, Bright can recommend the most appropriate platform and technology for delivering the required capabilities and business goals. Through focused partnership with leading software vendors, we make your projects a success.

ServiceNow

BRIGHT partners with ServiceNow to transform old, manual ways of working into modern digital workflows, so employees and customers get what they need when they need it—fast, simple, easy.

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BMC Software

BMC platform supports digital transformation through SaaS-based and on-premise software, solutions, and services, ensuring unmatched experience in IT service management and automation.

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Our Partnerships

To deliver outstanding end-to-end solutions, we partner with focused leaders for cutting edge technologies. We are very selective and dedicated in our partnership and build comprehensive delivery and support capabilities.
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